Privacy Policy

Please take note we do not store credit card details nor do we share or sell customer details to any 3rd parties.

We only use the information you provide to process your orders with us and/or provide you with our Newsletters if you have signed up to our service.

Should you wish to cancel or withdraw from your subscription to the Newsletter email us at customersupport@VapeSkwad.co.uk or in writing to

Vape Skwad
Kemp House
152-160 City Road
London
EC1 2NX

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customersupport@VapeSkwad.co.uk or writing to us at:

Vape Skwad
Kemp House
152-160 City Road
London
EC1 2NX

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our Store

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your information is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall..

Third Party Services

Once you leave our store’s website or are redirected to a third-party website,this Privacy Policy or our website’s Terms of Service do not apply and you should refer to the terms of service for that website.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although we cannot guarantee this as no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements which are compliant for industry standards.

Cookies

What are cookies?
‘Cookies’ are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website.

How does this site use cookies?
Tracking/user analysis cookies. This allows us to see how many people are visiting this site and uses a third party service (such as Google Analytics) to do so.

What to do if you want to control the use of Cookies?
Our customers have the ability to accept or decline cookies using your web browser, but please be aware that it may affect your experience of this site.Cookies can be removed or declined by changing your web browser settings.

Age of Consent

By using this site, you confirm that you are at least the age required  in your country of residence.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

 

Questions and Contact Information

To register a complaint, or if simply want more information please contact our Customer Support team at customersupport@VapeSkwad.co.uk  or by mail at:

Vape Skwad
Kemp House
152-160 City Road
London
EC1 2NX

Company Information

Kumaa Enterprises Ltd is registered in England | Company No: 7519452 | Vat No: 249 2315 06